Moon Cheese's shipping department is typically open Monday through Friday 8 am – 4:30 pm Pacific time, with the exception of all United States holidays. We are also closed at other times for warehouse events. Please allow up to 5 days from the date of order for delivery, longer if your order is placed late on Friday or over the weekend.
Our carriers are USPS or UPS.
When you place an order with us, you will receive an order confirmation from email@example.com. Once your order is shipped, you will also receive an email with the tracking information from the same email address. If you do not receive these emails, we ask that you check your spam folder as well as add firstname.lastname@example.org to your contacts to avoid it happening again.
Orders that are greater than $49 will receive free shipping – U.S. only. Orders less than this amount will be allowed to choose the speed of the delivery as well as the delivery cost based on reduced carrier rates. Orders in the United States over $100 will require signature.
At this time, Moon Cheese is unable to ship to Canada due to delays at the Customs Border and increased shipping costs. Please look for a Canadian distributor or ask your local grocery retailer if they carry Moon Cheese.